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Rooms
Services
Prices
Wedding
Conference
Restaurant
Gellery
Contact

Home » Guest Satisfaction Survey

Guest Satisfaction Survey

The team at Hotel Astoria strives to ensure that our guests have a pleasant stay and return to us. By filling in this questionnaire you can help us to improve the quality of the hotel with your opinions and suggestions.

Thank you!

I. Where did you hear about Astoria Hotel?

Advertisements in the press

I have already been here

Someone recommended it to me

The website of the hotel

Advertisements on the internet

The website of an accommodation agency

II. Why did you choose Astoria Hotel?

Because it is in Balatonfüred

Because it is situated in the town centre

Because of the price/benefit ratio

Because it has a restaurant as well

Because of the building (monument)

III. Are you a returning guest?

Yes

IV. The purpose of your visit

Business

Conference

Sight-seeing

Holiday

Therapy

V. The duration of your stay

1 night

2-3 nights

4 or more nights

VI. How did you arrange your hotel booking?

on the website of the hotel

by telephone

online (another website)

VII. Please, rate how satisfied you were with the following services
(1: very bad, 5: very good)

Guest reception, check-in (information)

Attentive staff

Room facilities

Atmosphere of the room and how relaxing it was

Cleanness

Quality of restaurant service

How helpful the waiters and waitresses were

Quality of the food served

VII. Would you recommend our hotel to your friends or business partners?

Yes

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8230 Balatonfüred Jókai utca 28.
Phone +36 87 343 643, +36 30 300 2304

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Guest Satisfaction Survey

VII. Please, rate how satisfied you were with the following services(1: very bad, 5: very good)

VII. Please, rate how satisfied you were with the following services
(1: very bad, 5: very good)